Privacy policy

Last Updated: July 3, 2026

Privacy Policy This Privacy Policy describes how ORVIAN TIME ("we", "us", or "our") collects, uses, and discloses your personal information when you visit orvian-time.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding our products and services (collectively, the "Services"). Throughout this Privacy Policy, "you" and "your" refer to any visitor, customer, or other individual whose information we collect. By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, legal obligations, or regulatory requirements. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

How We Collect and Use Your Personal Information We collect personal information from various sources to operate our business, process orders, provide customer support, improve our Services, communicate with you, comply with legal obligations, prevent fraud, and protect our business and customers. The information we collect depends on how you interact with our website and Services.

Personal Information We Collect The personal information we may collect includes your name, billing and shipping addresses, email address, telephone number, payment confirmation details, purchase history, account credentials, customer support communications, and any other information you voluntarily provide. We also automatically collect technical information such as your IP address, browser type, device information, operating system, pages visited, referral sources, and interactions with our website through cookies and similar technologies.

Information Collected from Third Parties We may receive information from trusted third-party service providers that help us operate our business, including Shopify, payment processors, shipping providers, analytics services, advertising partners, and fraud prevention providers. Payment information is processed securely by our payment providers and is not stored directly on our servers except where necessary to complete transactions.

How We Use Your Information We use your personal information to process and fulfil orders, manage your account, provide customer support, communicate order updates, process returns and exchanges, deliver products, improve website functionality, personalise your shopping experience, prevent fraud, comply with legal obligations, analyse website performance, and send promotional communications where permitted by law or with your consent. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

Cookies and Tracking Technologies Our website uses cookies, pixels, and similar technologies to improve functionality, remember your preferences, analyse website traffic, measure advertising performance, and personalise your experience. Some third-party services, including Shopify and advertising partners, may also use cookies in accordance with their own privacy policies. Most web browsers allow you to disable or manage cookies through your browser settings, although doing so may affect certain website features.

How We Share Personal Information We may share your personal information with trusted service providers that assist with payment processing, website hosting, order fulfilment, shipping, fraud prevention, analytics, customer support, email communications, and marketing. We may also disclose information when required by law, to respond to legal requests, protect our legal rights, investigate fraud or security issues, or in connection with a business transaction such as a merger, acquisition, or sale of assets. We do not sell your personal information to third parties.

Data Retention We retain your personal information only for as long as necessary to provide our Services, fulfil our contractual obligations, comply with legal requirements, resolve disputes, enforce our agreements, and maintain appropriate business records. When information is no longer required, it is securely deleted or anonymised where appropriate.

Your Privacy Rights Depending on your country or region of residence, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your data, object to or restrict certain processing activities, withdraw consent where processing is based on consent, or request a copy of your personal information in a portable format. To exercise any applicable privacy rights, please contact us using the information below.

International Data Transfers Your personal information may be processed and stored in countries other than your country of residence. Where required by applicable law, we implement appropriate safeguards to ensure that international transfers of personal information remain protected.

Data Security We implement commercially reasonable technical, administrative, and organisational safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites Our website may contain links to third-party websites or services that operate independently from ORVIAN TIME. We are not responsible for the privacy practices or content of those third-party websites and encourage you to review their respective privacy policies before providing personal information.

Children's Privacy Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete that information.

Contact Us If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us at info@orvian-time.com. We will respond as promptly as reasonably possible and in accordance with applicable privacy laws.

Categories of Personal Information We Share We may disclose the following categories of personal information to trusted third-party service providers solely for the purposes described in this Privacy Policy: identifiers such as your name, email address, phone number, billing and shipping addresses, account information, and order details; commercial information including purchase history, customer support communications, and shopping activity; internet or network activity such as browsing behaviour, device information, browser type, IP address, and website usage data; and approximate geolocation information derived from your IP address or other technical data. These categories of information may be shared with payment processors, shipping and fulfilment providers, customer support platforms, website hosting providers, analytics services, fraud prevention partners, business partners, marketing providers, and affiliated companies when necessary to provide our Services. We do not use or disclose sensitive personal information without your explicit consent or for the purpose of inferring personal characteristics.

Third-Party Websites Our website may contain links to websites or services operated by third parties. These websites are independent from ORVIAN TIME and have their own privacy practices. We encourage you to review their privacy policies before providing any personal information. We are not responsible for the content, security, or privacy practices of third-party websites, nor does the inclusion of a link imply our endorsement of that website or its operators.

Children's Privacy Our Services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately at info@orvian-time.com, and we will promptly investigate and remove the information where appropriate. We do not knowingly sell or share the personal information of individuals under the age required by applicable law.

Security and Data Retention We maintain appropriate technical, administrative, and organisational safeguards designed to protect your personal information from unauthorised access, misuse, alteration, or disclosure. While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure. We retain your personal information only for as long as necessary to provide our Services, fulfil legal and contractual obligations, resolve disputes, prevent fraud, and enforce our policies.

Your Privacy Rights Depending on your country or region of residence, you may have rights regarding your personal information, including the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal information, request a portable copy of your data, restrict or object to certain processing activities, withdraw consent where processing is based on consent, and appeal decisions relating to privacy requests where permitted by applicable law. You may also opt out of receiving marketing emails at any time by using the unsubscribe link included in our communications. Even if you opt out of promotional messages, we may continue sending important transactional emails relating to your account or orders. To protect your privacy, we may request information necessary to verify your identity before processing your request.

Complaints If you have concerns about how we process your personal information, please contact us at info@orvian-time.com. We will investigate your concerns and respond in accordance with applicable privacy laws. If you remain dissatisfied, you may have the right to submit a complaint to the relevant data protection authority in your jurisdiction.

International Data Transfers Your personal information may be transferred, processed, and stored in countries outside your country of residence. Where required by law, we implement appropriate safeguards, including recognised contractual protections, to ensure that your personal information receives an adequate level of protection when transferred internationally.

Contact Us If you have any questions regarding this Privacy Policy, our privacy practices, or wish to exercise any of your privacy rights, please contact us at info@orvian-time.com. We will respond as promptly as reasonably possible and in accordance with applicable law.